Your Trust And Safety Are The Laws We Abide By. We Honor Them And Commit To Protect Them In Full.
The Lines Below, Along With Our Ethical Statement, Are The Constitution Of The Feminine. Please Take A Moment, Read Them Carefully And Don’t Hesitate To Write Us If You Sense Any Kind Of Discomfort Or Unclarity.
We at The Feminine, in order to form a more perfect community, establish safety as guiding principle in respect to your privacy, including, but not limited to: any personal information, name, email, address, phone number, sex, country of origin, billing information etc., you voluntarily share on this website. We are not in any way going to trade, sell or trespass it and commit to fully respect the boundaries set herein.
The legal representative of The Feminine website, hereunder also called “data controller”, is The Feminine LLC.
THE RIGHT TO BE FORGOTTEN, THE RIGHT TO REQUEST ACCESS, RECTIFICATION OR ERASURE OF PERSONAL DATA
When you sign-up/opt-in for receiving any information on our products or services, you will be emailed relevant information about The Feminine, as well as regular updates about our products or services. If, by any means, you wish to stop receiving these emails from The Feminine, you may freely unsubscribe anytime using the link provided at the bottom of all our emails. If you’re still receiving emails from us, due to potential technical delays, please drop us a line at email@example.com. Our customer support team will take immediate action.
Please note that, in accordance with Art. 15, 16, 17, and 18 of the GDPR, you own the right to: request access, request rectification or complete erasure of your personal data. Also, you may, at any time, ask for cessation of your data processing/portability by The Feminine.
PERSONAL INFORMATION/ORDER INFORMATION/BILLING INFORMATION
When you sign up for our products or services you may be asked to provide certain personal information.
We ask for basic personal information, such as name and email address, when you subscribe to our weekly newsletters or wish to download/receive our free products (please refer to www.thefeminine.com and www.thefeminine.com/start-here) or you opt-in for receiving information about a specific product or service.
We may require additional order and/or billing information, such as address, telephone number, credit card number, debit card number, expiration date, activation codes, etc., when you buy a specific product or service. We need to access your order and/or billing information, for the sole purpose of sending you receipts and invoices.
Please note that we do not have access or retain your payment information (i.e. credit card information). Any such information is fully encrypted and processed directly by our partners, namely Stripe and PayPal. For reasons of transparency, please check out the terms, conditions and privacy policies of these third parties.
We may also employ third party individuals and/or companies to perform functions on our behalf. Examples may include occasional technical assistance, customer service, and/or marketing assistance. These third party individuals and/or companies will have access to your personal, order or billing information, exclusively to the extent permitted by law, only if required, and with previous direct notification via email.
DATA PROTECTION BY DESIGN — STORAGE & SECURITY OF YOUR PERSONAL DATA
Our responsibility as a data controller is to work with the best tech teams and latest technologies, in order to be sure we keep your personal, order and billing information safe and sound.
Our platform (shop.thefeminine.com) is hosted on one of the best providers of Cloud Computing infrastructure, Digital Ocean. The virtual machine is configured for a production environment and it has an automatic, built-in, weekly backup, in order to make sure your data is safe.
Both the domain and subdomain are secured with Let’s Encrypt trusted SSL certificate, so that every visitor of our platform/website benefits of an encrypted connection.
Our platform (shop.thefeminine.com) was custom-built from zero in order to tailor our business cases in maximum security for our users and their personal data.
Last but not least, our platform uses Mailgun for automatic email notifications, which minimizes the risk of sending the user’s notifications into spam.
We take privacy and security matters seriously. Yet, no security system is impenetrable. We thus cannot guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. Do avoid this, please do take very special care when deciding what information you send to us via email, pay attention to the terminal (computer and/or mobile device) you use, be sure the line is always secured and never reply to an email or message asking on behalf of The Feminine for personal, billing or payment information. If any of these occurs, please let us know so we can take immediate action. You can always write us at firstname.lastname@example.org
Also, for marketing and automation purposes, we work with a third-party technical services providers (Ontraport and ConvertKit), who store your personal information on our behalf.
Such third parties fully commit to: (1) lawfully manage your data processing, (2) take extraordinary steps to secure your data, ensure stability and uptime, manage data backup and disaster recovery, and regularly test security, (3) maintain records of processing activities, (4) notify in case of any security breach.
AUTOMATIC COLLECTION OF INFORMATION
ANALYTICS — HOW & WHY WE COLLECT YOU DATA
No personal information is required, used or stored by third party analytics services.
PRIVACY SHIELD POLICY
The Feminine complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework(s) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and/or Switzerland to the United States.
To learn more about the Privacy Shield program please visit https://www.privacyshield.gov.
We do not knowingly collect information from children under the age of 18. If you are under 18, please do not give us any information. We strongly advise parents and legal guardians to monitor their children and instruct them to never provide any personal or billing information.
WHAT INFORMATION WE WILL NEVER COLLECT
We will never require any information regarding your: ethnic origin, political, religious, philosophical or similar beliefs, trade union membership, health and sexual life or genetic and biometric data.
Also, we’ll never ask for any personal information regarding criminal offenses or administrative sanctions imposed on the data subject.
We will never monitor or assess personality features, such as professional competence, credibility, behavior, nor will we require information regarding your social, financial or economic status.
Our community is governed by an Ethical Statement which fully states our commitment to respecting the values of integrity, inclusiveness, trust, excellence, generosity, humanity, kindness, compassion, mutual friendship and esteem. Hence, accessing any of our Websites you agree to fully abide by the same norms and values. Also, by accessing our Website or register for the acquisition of any product and/or service you also agree to:
We reserve the right to deny access to our Websites, without previous notice, to any person and/or organisation that does not respect the guidelines stated above.
First and foremost, by operating any transaction on our Websites you agree to be financially responsible for all purchases. You therefore agree to use our Website to purchase services or products in a legitimate way only, by not committing to any speculative, false or fraudulent purposes or actions.
You also agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. Hence, whenever you make a purchase for a third party you therefore implicitly state that you have obtained the express consent of such third party to provide his or her’s personal and/or billing information.
All sales are billed in United States Dollars (“USD”) as required by law.
All products and/or services offered on our Website are submitted to their own Refund Policy. Please contact us at email@example.com for detailed information on each product or service individual refund policy.
Limitation of Liability. Under no circumstances, including, but not limited to, negligence, shall we, our subsidiary and parent companies or affiliates be liable for any direct, indirect, incidental, special or consequential or inconsequential damages that result from the use of, or the inability to use, the site, including its materials, products, or services, or third-party materials, products, or services made available through the site, even if we are advised beforehand of the possibility of such damages (because some states do not allow the exclusion or limitation of certain categories of damages, the above limitation may not apply to you. In such states, our liability and the liability of our subsidiary and parent companies or affiliates is limited to the fullest extent permitted by such state law.)
Third Parties. Your personal interaction, correspondence or dealings with any third party found on and/or through our Website, regarding payment and/or delivery of specific goods and/or services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You therefore agree that we shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.
WELLBEING & LIFESTYLE DISCLAIMER
All products and services available on our Websites are meant for informational and recreational purposes only. Hence, we can’t be held responsible for any well-being and/or life style inconvenience. If you are aware of any mental and/or health disorder please consult your physician and/or therapist before continuing to follow and/or purchase any of our products and/or services. Our employees are not mental health professionals, licensed medical practitioners, or registered psychiatrists. Hence, the information contained on our Website will not treat or diagnose any disease, illness, or disorder. If you experience any such issues, you should seek the advice and further examination of your physician. By visiting our Websites or by purchasing any product and/or service you therefore understand the information provided by us is not, in any way, substitute for health care or medical advice of any kind. Also, you understand and agree that you are fully responsible for your well-being and/or lifestyle choices and show full understanding of the fact that any transformational process is subjected to personal capacities influenced but not limited to: personal and/professional background, experience, belief systems, commitment, cognitive capabilities, etc.
HOW TO CONTACT US
For any enquiries regarding our Terms & Privacy, please write us at firstname.lastname@example.org mentioning “Terms & Privacy” in the subject line.
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